Privacy policy

Privacy Policy – TOPBASEMENT®

Effective Date: April 17, 2026

At TOPBASEMENT®, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our store.


1. Information We Collect

When you visit our site or make a purchase, we may collect:

Personal Information

  • Name
  • Billing & shipping address
  • Payment details (processed securely)
  • Email address
  • Phone number

Device Information

  • IP address
  • Browser type
  • Device type
  • Cookies and tracking data


2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and tracking updates
  • Communicate with you (customer support, updates)
  • Prevent fraud and ensure security
  • Improve our website and shopping experience
  • Send marketing emails or promotions (only if you opt in)


3. Sharing Your Information

We only share your information when necessary to operate our business:

  • Payment processors (for secure transactions)
  • Shipping carriers (to deliver your orders)
  • Service providers (Shopify, analytics tools, etc.)

We do not sell your personal information.


4. Cookies & Tracking Technologies

We use cookies to:

  • Keep items in your cart
  • Remember your preferences
  • Analyze website traffic
  • Improve performance and marketing

You can disable cookies in your browser settings at any time.


5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your data
  • Opt out of marketing emails at any time

To exercise these rights, contact us at the email below.


6. Data Retention

We keep your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes


7. Security

We take reasonable precautions to protect your information, including secure payment processing and encryption where applicable. However, no online system is 100% secure.


8. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.


9. Contact Us

For questions about this Privacy Policy or your personal information:

Email: topbasemnt@gmail.com
Business Name: TOPBASEMENT®